Reviews from our customers
See how we take care of our customers' experience with reliability, top quality and more
Aside from admissions, who I would emphatically enforce their abilities to make false promises. The crucial honesty needed for the patients who are treated like a monetary pieces of their personal bank accounts are potentially the clientele in the most vulnerable state possible desperately making that decision based upon the veracity of health and like dire needs. That being said, I would to state that my Case Manager at the facility, Gail, was extremely impressive and listened with genuine intention of addressing my needs going forward. Gail had a way of calming my nerves when I was at a point of maniacal frustration which gave me great confidence in the Shore Point Rehabilitation Facility. She gave me the trust that my voice was being heard and that soothing reassurance was monumental.
~ Jake S
My recovery here at Shorepoint was everything I hoped for. Clean safe environment and spacious living. Attentive clinical addiction education and therapy. Medical staff and medication management was attentive and available. Time outside the group education was spent in comfortable lounges with network TVs and gaming services. There is a work out space as well as a game room. I enjoyed the variety of items with the dinning provided. Plenty of snacks and goodies for all cravings. Also I really enjoyed the client “special” experiences: Pizza wing night, ice cream food truck days, yoga, message, chiropractor, facial, hair cut and other special fun activities. I highly recommend the care and attention provided here at Sharepoint for yourself or loved one.
~ Scott C
This place has healed me in more ways than I can count. They have an amazing and supporting staff who will be there for you through every step of however long you want your process to be. They give you the opportunity to share in group sessions or one on one with your own personal assigned therapist and both are extremely healing and helpful. You WILL make friends and relationships here that can last a lifetime and connect with others who truly get what you’re going through. Would absolutely recommend to anyone looking to work on themselves and whatever their addiction may be. Shout out to my man Dan the case manager and Julyvette my therapist who made me want to put the work in to better and change myself.
~ Abby L
ShorePoint Detox truly made a difficult time feel manageable. From the moment I arrived, the staff treated me with respect, compassion, and zero judgment. The nurses and techs were attentive and genuinely cared about my comfort and safety, checking in often and explaining everything clearly.
The facility itself was clean, calm, and well-organized, which made a huge difference during detox. The medical team was professional and responsive, and I felt supported both physically and emotionally throughout my stay.
If you or a loved one are looking for a detox center where people actually care and treat you like a human being—not just a patient—I would absolutely recommend ShorePoint Detox.
~ Gavin J
Shore Point recovery is an amazing recovery facility. Gail in case management is so knowledgeable and helpful when it comes to all of your needs whether it’s work related or home related. Jimmy and Chris the BHT supervisors make you feel so supported and truly will do anything to help you feel safe and as much at home as possible while in treatment. They will do anything they can to support you and guide you on your journey. Esha is an amazing therapist who advocates for your needs and helps you navigate your family dynamic. I would highly recommend shore point recovery to anyone seeking treatment or knows anyone in need of help or support.
~ Samantha H
When I first made the decision to come to treatment I was very hesitant because I didn’t know what to expect. I prayed very hard that God would lead me in the direction that I needed to go and from the time I got on the plane I knew that this was it. From the driver that happened to be from North Carolina that picked me up from the facility to the ones that checked me in I just connected. I can’t express the connection I have had with the nurses, staff, and patients here. I highly recommend this facility to anyone that is struggling with addiction this place has saved my life and will always hold a special place in my heart
~ Colton B
Becca is the best case manager!!! Her and Gayle and Christopher are the best administrator team you could ever ask for!!! Christopher is the BHT supervisor. From day one, he went above and beyond to make sure anything that could make my stay more comfortable and help me.Ease through the detox process was easily taken care of. From the day I got here and met becca as my case manager.She was above and beyond the shining bright star that I needed in the dark times in my life. She made sure to explain everything thoroughly and properly.So I had great understanding of what was going on with my stay here.
~ Nicholas M
Super nice facility. Even nicer staff members. The is literally no punishment at all or any complaints when it comes to my experience with them. The nurses, techs, clinicians, case managers, house keeping, just everyone who works there are the best people a person could be. Very grateful 🙏🙏❤️ for helping me on my journey to better days. Learned a lot about myself and my addiction in ways I never knew of before. I hope to never have to go to another rehab again for the rest of my life, but if I did they are definitely my first call if I was ever in trouble. Thank you again!
~ Mark C
Upon my arrival at Shorepoint, I was immediately greeted and taken in with professionalism and sincere care. I am not always the easiest person to deal with but complete respect and much needed attention was all I was given from intake to discharge. The facility is beautiful, but the staff is was gives this center 5 stars. The Program Director Erin, The Clinical Director Rebecca, The Nursing Director Jenn, All the therapists Tammy, Tommy, Jeff and Esha were ALL amazing and very accommodating. They helped me turn my life around and I cannot be more thankful for them.
~ Donald M
This recovery center is absolutely fantastic. I came in here very young and scared, and the staff was waiting for me at the door with a smile. Since being here, I have been able to meet many others with the same struggles as me, and relate with the staff. I feel free to walk up to anyone about anything and everything. Jimmy, Colleen, and Rebecca have helped every step of the way. It’s very clean, everyone’s fantastic, and their chef is absolutely great! I would recommend Shorepoint to anybody who wants help with their recovery.
~ Sarah R
Case management here at Shore Point is so invested and amazing, especially Gail and Jenna. Any questions I had were answered with care and as soon as possible. They absolutely are rock stars. Groups are great, Jeff is so knowledgeable and teaches in a very professional and relatable way, it feels like im at college. All of the techs are kind and genuinely care. They have a great attitude I can tell they like working here and helping the clients. 10/10 I'd highly recommend this facility to anyone struggling with addiction.
~ Lauren P
I can’t start to express the gratitude ❤️🫶🏻 I have for this place! ALL the staff, Techs , case managers , therapists, and groups were amazing. Chris , brandy, Paula , FU Robbie 🤣. Stacey , brandy , K , the nurses are amazing too:) Gabe , Chrissy , Erin , sky , Johnny :) I am really bad with names . But thank you all so so much I can never repay you enough for all you did for me and my family! This is a wonderful place if your thinking of going here you won’t regret it☮️☮️ also Ralphie he drove me to airport amazing man ! Thank you
~ Jessica M
Shore Point Recovery has been the most important part of my recovery journey. On the way here I was beyond nervous, when I walked in here I felt so comfortable with the staff being welcoming and caring for my anxiety self. Then the amenities were a huge bonus to my mental stability that I had my entire time here. I highly recommend Shore Point Recovery for anyone who is struggling with addiction regardless where you are in your path they will be there for your needs no matter what!
~ Jena
To anyone reading this who’s struggling:
I’ve been where you are. I was afraid to ask for help and didn’t believe recovery could work for me. Shore Point Recovery proved me wrong.
This isn’t just a facility, it is a place where healing actually happens. The staff listens. The environment feels safe. And for the first time in a long time, I felt hopeful, after relapsing after 3 years of sobriety.
If I can take that first step, so can you!!! Recovery is possible for all!!!!
Thank you again!!!
~ Lindsey F
Shore Point Recovery is a great facility. The staff is great from top to bottom. Everyone is knowledgeable in their respective field and very kind. Living conditions are very acceptable. The beds are extremely comfortable. What is asked of clients at Shore Point is not overwhelming at all. If you are looking for a place in the northeast to heal and get back on track with full support from everyone around you I would strongly consider Shore Point as an option.
~ Corey M
I am writing this review concerning the experience I’ve had with my tutor in rehab. I was very reluctant to the degree to be very forthcoming in my discussions with her and what I have found is that my discussions were most helpful and she had a profound and important influence on my experience in rehab. I will always like her for beginning the process of me understanding and trying to deal with the concept of my addiction. Again, I very much thank her for her help and assistance. OK
~ michael m
Wonderful facility and staff!! I’m so grateful that I made the decision to come to this facility. Amazing therapists, case managers and group leads — Julievette, Jeff, Colleen, Tommy, Dan annd Rebecca are incredibly supportive, interactive, hilarious and knowledgeable. They made the most uncomfortable conversations and situations comfortable. They award improvements and acknowledge your growth along the way. I’m so blessed and grateful to have had this experience and start my recovery in this facility.
The Behavioral Health Techs were extremely helpful, supportive and fun to be around. Special shout out to Shawn, Courtney, Jade, and Rob! They really supported me during a tough time and helped me feel human in my experience. Never treated me any less than a friend.
The nursing staff is also amazing. Special shout out to Lexi, Gabe, Deann, Felicia Tiff and Liz were knowledgeable, caring and proactive. I super appreciate everyone for their care, kindness, support and efforts to help with my recovery. Highly recommend if you are struggling with any type of substance. 10 out of 10!! Love you all!
~ Alicia G
Rebecca and Becca and this entire team has been amazing through my recovery process. I was scared, reluctant and angry to be here. I didn’t want to be here, and staying was the best decision I ever made for myself, for my loved ones, for my daughter the list goes on and on. Rebecca became like a second mom to me and I will hold that close to my heart for the rest of my days through sobriety and my life. Thanks team, and peace out!
~ Joshua D
Shore Point Recovery is very nice when you walk through the door they are very nice and make you feel welcome My case manage Gail was very helpful with my fmla short term disability and anything else I needed she is awesome. My Therapist Rebecca she open up things I had buried deep down she ask me to do a time line on my addiction and started to pour out which me open up and that I'm grateful it was a awesome experience.
~ Terry B
I have been to numerous treatment facilities but Shore Point Recovery has without a DOUBT, EXCEEDED any expectation I had. It is here I found the healing needed for my recovery. The staff makes themselves readily available to me and all the patient needs. The personal touch that staff puts into connecting with patients and making them feel valued, specifically Becca, Gail, and Tommy has been life changing. I am eternally grateful!!!!!
~ Kim C
This was the best treatment center I’ve ever been to. Everyone is so caring and compassionate about you getting the help you need. Staff was amazing, the nurses, and all the great people you meet in there struggling with the same problems. I’d highly recommend this place to anyone who wants or needs help. It can be life changing. Shoutout to all there who make it happen!!
~ Blake N
I'm more than pleased with my experience at this location. I was afraid going so far being from Texas, but from the moment I got picked up, James made me feel safe and cared for. Jimmy did nothing but fulfill my every need, as well as Chris. Esha, my therapist was wonderful. She tried hard to dig deep with me & get to the root of my issues. I loved her as my therapist.
~ Savannah D
I had a very nice stay while being treated, the staff is very kind and accommodating, tablets for entertainment was a huge plus for comfort. I have been treated at 2 different facilities previously and this by far was the best outcome. Supervisor Jimmy was very kind and helpful, nurse Gabe was awesome as well. If I could put more than 5 stars i would.
~ Benjamin K
I recently completed a 7-day alcohol detox at Shore Point Recovery and could not have had a better experience. This is truly as close to a luxury rehab facility as one can get. The decor and furnishings in the common areas are decidedly "glam", and the beds are supremely comfortable with memory foam mattresses and down bedding.
Both the large group sessions with facilitators and small group sessions with therapists are well-structured and meaningful, organically stimulating participation. I learned a lot and healed a lot.
Above all though are the people. All of the staff, from nurses to floor technicians to counselors to therapists were wonderful and genuinely make an effort to get to know you on a personal level. The other true heroes I encountered at Shore Point were my fellow patients. 9/10 of the people here for treatment genuinely want to be here and it goes to show in how many heartfelt conversations I had and how many friends I made to form a support network moving forward.
Shore Point also helps provide you with a number of after care options, and helped get me set up with an IOP at a center just a short drive from home.
I cannot express how much gratitude I have for this place and my experience!
~ B. J